How Do I keep My Clients Informed?

In my opinion there is nothing more important than keeping the lines of communication open during the process of buying and or selling.  It is a top priority to always make sure that my clients are informed on whatever situation is at hand and provide them with all the information needed to make a sound decision.

On the buyer’s side – there are a couple ways I can keep you in the know about the market. I’m constantly checking my “hot sheet” throughout the day, almost every hour, which instantly gives me updates about the market: what is new on the market, what has gone into escrow, what has sold; ultimately furthering my knowledge as to benefit my buyers.  If a new listing comes on the market, not only will I be notified, but you also receive an email from an automatic search I’ve set up for you based you your parameters. Once we find a property and make an offer, I always want to develop good communication with the listing agent so they would feel comfortable working with me and ultimately accept our offer.  Once we have an offer accepted there are strict time lines that the buyer has to follow as part of the purchase contract.  During the escrow period is the most important time to keep my clients informed as to what is next!

On the selling side – I feel that it is important to provide my clients with bi-weekly updates, (if not weekly), as to the showings and feedback data. Additionally, every 30 days I provide a detailed market analysis, informing you about the market conditions, any recent sales, a detailed breakdown of the analytics, and a complete report of all showing logs, feedback from other agents and prospective buyers.  In addition to maintaining open lines of communication via phone calls and emails, these updates are the best way I can keep you, as a seller, informed about the status of your property.

Example of Detailed Report Provided to Sellers Every 30 Days

Example of Detailed Report Provided to Sellers Every 30 Days

In summation, there are many moving parts that are happening during a transaction and there is nothing worse than keeping someone in the dark.  Therefore, keeping in touch and updating my clients on the process of selling or buying is a top priority of mine.

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The SD Luxe blog is a place where you can find reliable, update-to-date information about the San Diego luxury real estate market and stay in the loop for all things San Diego.

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Vincent Crudo

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